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5 Star Review

5 ways to get more five star reviews from your very own customers

 

1. Respond to all reviews, both good and bad
2. Thank customers for their feedback, even if it’s negative
3. Take action on the feedback you receive
4. Acknowledge when you make changes based on customer feedback
5. Keep your customers updated on your progress

 

If you’re like most businesses, you probably obsess over your online reviews especially the 5 Star Reviews. After all, they can make or break your business. And it’s not just about getting good reviews – you want to get as many five-star ratings as possible. So how can you go about doing that? Here are five ways to get more five star reviews from your customers:

 

1. Respond to all reviews, both good and bad.
Your response is significant because people considering doing business with your organization will read it numerous times. How you respond provides a sentiment your client will pick up on.

 

2. Thank customers for their feedback, even if it’s negative.
If a customer takes time to provide feedback – say thank you! Respond to all 5 Star Reviews and all one star too. Again, how you respond will say a lot about your customer service.

 

3. Take action on the feedback you receive.
Positive or negative feedback is always an opportunity to learn and improve. Companies pay thousands of dollars to consultants to get into the mind of their customers. Here your customers tell you precisely what they want more (or less) of from your service.

 

4. Acknowledge when you make changes based on customer feedback.
If a customer learns that you made a change based on their comments, their loyalty grows. If potential customers understand you made changes after receiving a bad review, it lets them know you take customer service seriously.

 

5. Ask, ask, ask.
Customers forget and don’t have time right then, so keep asking for their feedback/review. Make it simple for them, post links to your review sites on your digital collateral.

 

If you want to increase the number of five-star reviews your business receives, start following these simple tips. Respond to all good and bad reviews, thank customers for their feedback, take action on the feedback you receive, acknowledge when you make changes based on customer feedback, and keep your customers updated on your progress. Implementing these best practices is a great way to show your customers that you value their opinions and work hard to improve your business.

 

Ready to take your business to the next level? Schedule a discovery call today!

Edgewood Solutions is a Digital Marketing Consultant. We help businesses find success online. We have identified four critical components to every successful marketing campaign, and we use this digital marketing strategy to provide results for our clients

Edgewood Solutions specializes in doing all of this work for you so that your company can get more exposure on the internet with minimal time commitment or stress involved on your end. The goal of our team is to help identify your marketing needs and then do something about it!

 

Give us 5 Days, and you will see results. It is that simple!

5 Star Review

Table of Contents

1. Respond to all reviews, both good and bad
2. Thank customers for their feedback, even if it’s negative
3. Take action on the feedback you receive
4. Acknowledge when you make changes based on customer feedback
5. Keep your customers updated on your progress

5 star review

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